FAQ
Common questions about our services, pricing, and process.
General
What does 9OneFour do?
We're a rapid product development and short-run manufacturing shop in Burlington, Ontario. We do production 3D printing, 3D scanning, reverse engineering, CAD design, and small-batch manufacturing.
Where are you located?
Burlington, Ontario, Canada. Local pickup is available, and we ship across Canada and the US.
How do I get a quote?
Send us your project details through our contact form, email amir@9onefour.com, or text (289) 700-9840. We respond within 1 business day.
Services
What 3D printing technologies do you use?
We use industrial FDM/FFF printers. This means real engineering materials — nylon, PETG, ASA, TPU, carbon fiber and glass fiber composites — not hobby-grade PLA.
What's the resolution of your 3D scanning?
Our structured light scanner captures at 0.2mm resolution. That's accurate enough for reverse engineering, quality inspection, and creating production-ready CAD models.
Can you work from a broken part or a sketch?
Yes. We regularly reverse engineer broken or obsolete parts using 3D scanning, then recreate them in CAD and print functional replacements.
Do you do CNC machining or injection molding?
No. We specialize in additive manufacturing (3D printing). If your project needs machining or molding, we can recommend trusted shops.
Pricing
How much does 3D printing cost?
Parts start at $25 each. Pricing depends on size, material, and complexity. We provide line-item quotes with no hidden fees.
How much does 3D scanning cost?
Scans start at $150. Price varies based on object size, complexity, and number of scans needed.
How much does CAD / reverse engineering cost?
CAD work starts at $95/hour. We can usually estimate total hours after seeing your project details.
Do you offer volume discounts?
Yes. Orders of 10+ identical parts qualify for volume pricing. The more you order, the lower the per-unit cost.
Do you charge for quotes?
No. Quotes are free and typically delivered within 1 business day.
Process
How fast can you turn around a project?
Most parts ship within 3-5 business days. Rush service is available if you need it faster. CAD and scanning timelines depend on project scope.
What file formats do you accept?
STL, STEP, 3MF, OBJ, and most common CAD formats. If you don't have a 3D file, that's fine — we can create one from a scan, sketch, or description.
Can I get a prototype before committing to a production run?
Absolutely. That's how most projects start. We print a prototype, you test it, we iterate if needed, then scale to production quantities.
Materials & Shipping
What materials do you print in?
Nylon (PA6, PA12), PETG, ASA, TPU, PLA, and fiber-reinforced composites (carbon fiber nylon, glass fiber nylon). Material choice depends on your application — we'll recommend the right one.
Are 3D printed parts strong enough for real use?
Yes. Industrial FDM parts in nylon or carbon fiber composites are used in automotive, aerospace, and industrial applications. These aren't decorative prints — they're functional, load-bearing components.
Do you ship parts?
Yes. We ship across Canada and the US. Local pickup in Burlington is also available.